FAQ

Common Questions and Answers for Prime Pharmacy Olds

Services

A: At Prime Pharmacy Olds, we offer a range of services including:

  • Prescribing Pharmacist Services: Our pharmacists can prescribe medication for various conditions.
  • Walk-In Clinic: Get quick consultations for minor health issues without an appointment.
  • Virtual Doctor Consultations: Connect with healthcare professionals from the comfort of your home.
  • Blister Packaging: Convenient medication packaging for easy adherence.
  • Medication Reviews: Comprehensive reviews to ensure the effectiveness and safety of your medications.
  • Health Checks: Regular health screenings to monitor your well-being.
  • Travel Consultations: Guidance on vaccinations and health precautions for travelers.

You can book a virtual doctor consultation through our website or by calling our pharmacy. We’ll help you schedule an appointment at a convenient time.

Yes, we offer discounts to seniors on various products and services. Please inquire at the pharmacy for specific details and eligibility.

Products

We carry a wide range of products including:

  • Prescription Medications: A comprehensive selection of medicines for various health conditions.
  • Over-the-Counter Medications: Products for common ailments and health issues.
  • Household Products: Essential items for your daily needs.
  • Medical Supplies: Including items like first aid kits, mobility aids, and more.

We stock a variety of brands and can often order specific brands upon request. If you need a particular brand, please contact us, and we’ll do our best to accommodate your needs.

Currently, we do not offer online ordering directly. However, you can call us to place an order for pickup or inquire about delivery options.

Policies

For returns, products must be unopened and in their original packaging. Prescription medications and health products are generally non-returnable due to safety regulations. Please contact us for more details on specific return conditions.

 You can request prescription refills by calling us or using our refill request form online. We’ll notify you when your prescription is ready for pickup.

We take your feedback seriously. Please contact us directly to discuss any concerns or complaints. We aim to resolve issues promptly and to your satisfaction.

Yes, we accept various insurance plans. Please bring your insurance information to the pharmacy, and our staff will assist you with the billing process.

Yes, we prioritize patient privacy and confidentiality in all our services. Your personal health information is handled with the utmost care in compliance with relevant privacy regulations.

Feel free to adjust or add any additional information that might be relevant for your customers!